About Autocrew
AutoCrew: Your competence combined with the experience of Bosch
Independent workshops are finding it increasingly difficult to survive in the modern vehicle market with its growing requirements. Vehicle technology is becoming ever more complex due to the increasing amount of electronics, requiring constant associate training, up-to-date service information and modern diagnostic systems. At the same time, the amount of customer contact is falling as a result of extended service intervals. Additionally, motorists expect a comprehensive and effective service at an attractive price. With its full service workshop concept “AutoCrew”, Bosch is supporting independent workshops and equipping them for the future. Bosch acquired the company AutoCrew GmbH in April 2009, thereby extending its range of workshop concepts. AutoCrew workshops complement the existing Bosch Service concept and the company will continue to expand at an international level over the coming years. The AutoCrew workshops offer motorists cross-brand, competent service covering every aspect of vehicle maintenance. The range of services includes the classic Bosch fields of automotive electrics, electronics and diesel service as well as general mechanical vehicle repairs, inspections and oil service, air-conditioning service, in-car multimedia, tires and autoglass service.
Why choose for AutoCrew?
Comprehensive support and assurance of service quality
The system centre at the Bosch Automotive Aftermarket division supports workshop partners with state-of-the-art workshop equipment, technical information and training for all makes, effective spare parts logistics, a uniform external image and marketing measures to ensure customer retention. The AutoCrew organization is continuously extending its comprehensive range of services. AutoCrew's focus is on raising brand awareness. A new advertising concept and a standardized external appearance of the AutoCrew partner operations represent a first step in this direction. A comprehensive quality assurance system safeguards the high level of service quality offered by Bosch workshop partners. In addition to an audit of binding quality standards, an independent service provider routinely carries out unannounced workshop tests.
AutoCrew: the key to success
Benefit from the expertise of one of the leading OE suppliers and full-range suppliers of parts, workshop equipment and services:
- Customer acquisition through professional marketing services
- Cost savings through tried and tested tools and processes
- Technical expertise from the specialist
- Customer retention through consistent quality management
- Support from the leading supplier of workshop concepts
- Consulting in business management by an internationally experienced concept supplier
